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Referees & running a tournament

Where referees find their match

The app has no separate match list for referees. The right route is through the Draw tab — and why you sometimes don't see anything there yet.

Updated 9/27/2026

One route only: through the draw

There used to be a separate match list for referees; it has been removed. Every match is now found through the draw, because there you can also see the empty slots and the matches waiting on a result — things a flat list doesn't show.

From the tournament to the console

01

Open the tournament, choose the Draw tab

The tab sits next to Info and Moments on the tournament detail screen.

02

Pick a category

Each category is a card. A card reading "Waiting for the organisers to draw the groups" means the draw isn't finished.

03

Choose Groups or Bracket

Groups for the group stage, Bracket for the knockout. In the group stage, tap a group to see its match list.

04

Tap the match

This opens the match detail screen — the launch pad for everything a referee does.

05

Tap "Open scoring console"

The large button at the bottom of the screen. Seeing no button at all means your account doesn't have result-entry permission for this tournament.

Can't see the Draw tab?

The tab only appears once the organisers have PUBLISHED the draw for at least one category. If the draw is done but not published, referees cannot get into a match. This is the single most common reason a referee is standing courtside unable to open their match — ask the organisers whether they published it, rather than hunting for another button.

Reading a match's status right on the card

Every match carries a label telling you where it stands:

  • Not played — nobody has started it.
  • IN PLAY (a flashing red dot) — someone is scoring it.
  • AWAITING CLOSE (an amber label) — the match has reached its score but nobody pressed close. This match is locking the whole group's standings. Please prioritise it.
  • BOTH ABSENT — the match was closed with neither team winning.

At the top of each group there is also an amber strip warning when the group can't be ranked yet, stating how many matches have no result or how many reached their score without being closed.

What's on the match detail screen

If you have result-entry permission, the bottom of the screen carries a button cluster with a line stating which capacity you are acting in:

  • Open scoring console — go to the referee console. For a finished match the button becomes View console.
  • Enter score manually — for when you scored on paper courtside and are typing it back in. See the dedicated article.
  • Court — assign a court for the whole match or per rubber.
  • More actions — reopen the match and reload the format. Both of these delete data; read the manual-score article before using them.

Without permission this cluster doesn't appear at all — no greyed-out buttons, and no button that only reports an error after you press it.

Frequently asked questions

How do I know which match is mine?

The app doesn't assign matches to individual referees. Assignment is arranged by the tournament's referee team outside the app — you open the match for the court you're standing at. In team formats, the rubber picker in the console names the referee holding each rubber so you don't double up.

I have draw permission — can I get to the draw in the management area?

Yes, and that's a separate route: the branching-draw icon in the management area also opens categories that are NOT yet published. But there the bracket is for assigning teams, not for opening the console. To score, still go through the match detail.

My match isn't in any group?

Check you're looking at the right category. If the category is right but the match slot is empty on both sides, it means the preceding match has no result yet so the teams haven't been filled in. The match can still be opened, but check with the referee team before starting.

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