Manual score entry, walkovers and reopening a match
When a match was scored on paper courtside, when a team withdraws, or when a closed result needs fixing — three actions outside the console.
Updated 9/27/2026
When to use manual entry instead of the console
The console records every rally. If a match is already over and the referee scored it on paper courtside, you cannot reconstruct it by tapping 40–60 fake rallies. Manual score entry exists exactly for that situation.
In exchange, a manually entered match has no rally record to check against in a dispute. Prefer scoring with the console whenever someone is holding a device.
Open it with the Enter score manually button on the match detail screen.
Entering the score
Type each game's points
One block per game, one row per team. Leave a game blank if it wasn't played. Overwriting a game replaces the score already there.
Read the error right under the field
The app validates with the exact rule set the server uses: "The teams cannot draw", "Must win by 2 points", "Above the hard cap of {N} points"…
Tap "Save score" if the match is NOT over
This only records the points; the match stays in play. You can save repeatedly.
Tap "Save & end match" once it's complete
This settles the winner and advances the bracket to the next round. This is the action that ends the match.
"Save score" alone leaves the match stuck
The two buttons are deliberately separate. Saving the score without ending the match leaves the match in play, labelled AWAITING CLOSE, and it keeps locking the whole group's standings. If the match really is over, always finish with the second button.
A walkover when a team withdraws
At the bottom of the manual-entry screen is a Walkover (absent / withdrawn) block, collapsed by default so nobody hits it while scrolling.
Open it, choose the winning team, then confirm at the second step. The system records the full score in every game for the winner and 0 for the withdrawing team, so the group still has a point difference. The match ends immediately and the bracket advances on that result.
If a team is absent from the start and you are in the console, use the Walkover button at the call-on step instead of this route — see Handling problems while officiating.
Reopening a match and reloading the format
These two actions sit under More actions on the match detail screen. Both delete data and cannot be undone.
Reopen match / reset result. Clears the game scores, returns the match to not-played, and unlocks the line-ups. Use it when a closed result is wrong. Warning: the next round may already have advanced with the old team, so you must review the bracket after fixing it.
Reload the format. Use this when a match accidentally ran on the wrong format and the organisers have fixed the category's rules. It clears the scores and the rally record, then loads the latest format into the match. If the number of games or rubbers changes, the declared line-up has to be declared again too.
Manually entered results aren't overwritten by syncing
A score you enter by hand is marked as entered by a person, so data syncs from outside systems will not overwrite it. You don't have to worry about the result changing behind your back.
Frequently asked questions
What does a game marked "only if tied" mean?
That is a game only played if the teams are level after the earlier games — for example the deciding rubber of a team format. If the match never got there, just leave it blank.
The app says the server doesn't support manual entry?
The running server version is older than your app. Try again after the system updates, or tell the technical team.
I need to fix a match in a tournament that has finished?
Once a tournament has finished, the draw becomes a record of results and is locked — it can no longer be redrawn or overwritten. Contact the organisers to handle it.
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