Recording a match from the console
Why picking the right court is the link that decides whether you get video, how to read the recording status in the top bar, and what each error means.
Updated 9/27/2026
Cameras are tied to the COURT, not to the match
The recording system drives cameras by court. When you press start, the server looks up whether this game's court has a camera before it issues the record command. That makes picking the right court at the first step a necessary condition — pick the wrong court, or skip the court step, and the match still scores normally but there is no video.
That is also why the pick-court step has no free-text field: a typed name that doesn't match a court the organisers registered means the system finds no camera and silently doesn't record.
The unit of recording is one game, not the whole match. A three-game match on one court produces three separate videos; two rubbers running in parallel on two courts produce two videos at the same time.
Recording status in the top bar
"Not recording" — grey text
The court has a camera but the game hasn't started. Press start and the camera goes to work.
"Starting recording…" — amber text
The command has been sent and the camera is coming up. The console refreshes itself within about 40 seconds; you don't have to do anything.
"RECORDING" — red text
The camera is recording this game. This is the state you want to see.
"Recording finished" — grey text
The game is closed and that game's video has been closed too.
Seeing no recording line at all is normal
If the court has no camera connected, the console hides the status line entirely instead of reporting an error. Most courts at a tournament don't have cameras, so that is routine rather than a fault.
When recording reports an error
The console states the specific reason rather than just saying "error". The common ones:
- “No court selected for this rubber” — go back and pick a court for the game. This is the only one you can fix on the spot yourself.
- “Court has no camera connected” or “Camera not paired to a court” — this court has no device. Tell the organisers if it should have one.
- “Camera lost connection” or “Camera wasn't ready at start” — the device exists but has dropped off the network. Tell the technical team.
- “Court not registered in this tournament” — the court you picked hasn't been registered by the organisers. Tell the organisers.
- “Recording stopped partway” — the recording session broke. What was already recorded is kept; tell the technical team to restore it for the next game.
A recording failure NEVER blocks the match
No button is locked because recording failed. The recording status is there to inform you, and the match must go on as normal. Don't stop play waiting for a camera — tell the technical team and keep scoring.
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