Entering registrations by hand for walk-up teams
Switch the feature on at tournament level, grant the permission to whoever enters, then create entries on behalf of teams who registered in person.
Updated 9/27/2026
Many tournaments take registrations in person — the team comes to the desk, writes their names down, hands over cash. Those teams do not exist in the system unless somebody enters them, which means no draw, no tickets, no place in the bracket.
Manual registration entry is the route for bringing them in.
Two layers, both must be opened
Layer one: switch on «Manual registration entry» in the tournament's Settings — only a senior administrator can do this. Layer two: go to Settings → Staff and tick the «Manual registration entry» permission for each person. While the layer-one switch is off, the layer-two tick box DOES NOT APPEAR — so the correct order is switch on first, assign people second.
With the switch off nobody can enter, not even an administrator
This is not a dead end — the administrator simply flips the switch. It is designed this way so that the question «has manual entry been opened for this tournament» has exactly ONE answer, readable and auditable.
Entering one registration
Open the registration list
The add button sits in the corner of the registration list screen, or of a single category's screen.
Choose the category
Pick exactly the category the team will compete in.
Enter each athlete
Search by phone number. Someone without an account can still be added but will be a guest.
Record the money
Mark it collected or leave it awaiting collection, depending on whether you have taken the money.
Hand-entered registrations carry their own label
In the list, a hand-entered registration carries an «Entered by hand» label with the name of whoever entered it. This label never goes away — it is the trace for reconciliation later, especially for a tournament collecting cash.
Whoever gets this permission can read a lot
The manual-entry permission also opens the Manage area, which means that person can read the phone numbers, skill ratings and conduct warnings of every entry in the tournament. This is a deliberate trade-off — give it to someone you trust, not to a temporary volunteer.
Frequently asked questions
I don't see the «Manual registration entry» tick box on the permissions screen?
The tournament-level switch is not on. Go to Settings → Manual registration entry and switch it on; the tick box will appear.
After entering by hand, does the team have to pay through the app?
Not necessarily. You mark it collected at the moment of entry if you have taken the cash. A hand-entered registration is allowed to have its payment confirmed without a transfer receipt.
Does a hand-entered registration still need clearing to play?
Yes. Creating an entry and clearing it to play are still two separate things — a hand-entered registration goes through approval like any other.
Related articles
Still need help?
Message Superstar on Messenger — our team replies during business hours.