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Closing a game and ending a match

Reaching the score is not the end. Why an unclosed game locks both the group standings and the bracket — with no error shown anywhere.

Updated 9/27/2026

Reaching the score is NOT the end

A game only counts once you press close. The system deliberately does not close it for you, because that is your only window to fix a rally scored wrong at the end of a game. An unclosed match locks the standings of the whole group and every bracket slot feeding from it — with no error shown anywhere.

Closing a game

01

At the winning score, the main button turns green

It reads "Close Game 2" or the rubber name. Scoring locks and the call is hidden.

02

Check the score on the overlay

The console opens a confirmation screen with both team names and large scores, laid out to MATCH the current ends. The winner carries a badge.

03

If it's wrong, tap "Review"

Go back to the court to undo and re-score. This is the last moment you can fix it with the console.

04

If it's right, tap "Close game"

The game is locked permanently in the console. If this was the deciding game, the match ends and the bracket advances immediately.

Màn xác nhận chốt hiệpKhi hiệp đủ điểm, nút chính đổi sang màu xanh và ghi Chốt kèm tên hiệp. Bấm vào đó, console bung màn xác nhận với tên hai đội và điểm cỡ lớn, xếp đúng theo đầu sân hiện tại, đội thắng có huy hiệu. Bấm Xem lại để quay ra sửa, hoặc Chốt hiệp để khoá kết quả. Chốt xong không sửa được ở console nữa, và nếu đó là hiệp quyết định thì trận kết thúc và cây đấu tiến luôn.Hiệp đủ điểm → nút chính đổi màu → bấm vàoXÁC NHẬN KẾT QUẢ · HIỆP 2Sài Gòn Smash11THẮNG HIỆPHà Nội Rally9Xem lạiChốt hiệpĐỦ ĐIỂM KHÔNG PHẢI LÀ XONG.Hiệp chỉ được tính khi bạn bấm chốt. Trận chưa chốtkhoá xếp hạng cả bảng — và không báo lỗi ở đâu cả.
The confirmation screen is the LAST window where the console can still fix it.

What happens after closing

There is another game. The console opens the new game with the score back at 0-0. In team formats the console releases the pinned rubber and takes you back to the rubber picker — the next rubber may be officiated by someone else on another court.

This was the deciding game. The system computes the match winner according to the format (not “whoever has more games”), closes the match, and advances the bracket to the next round. The console reports “Match ended” and takes you out.

Recording. Closing a game also closes that game's video — one file per game, not the whole match bundled into one video.

If you leave with a game at its score but not closed

The console stops you and asks "The game has reached its score but isn't closed", with the options "Leave anyway" and "Stay and close". Choose to stay. Tapping outside the dialog also counts as staying — the safe side.

Signs a match is stuck

A match at its score but not closed is hard to spot by eye, because the difference column still shows full scores so the group looks finished. Three places to notice it:

  • A “AWAITING CLOSE” chip on the match card.
  • A note under the group table saying the group cannot be ranked yet.
  • A banner on the bracket saying the branch is waiting for the group's result.

When you see any of these, open that match and close it. If the match referee has left the venue, tell the referee team to enter the result manually.

Frequently asked questions

I closed it by mistake — can I fix it?

Not in the console. You have to go back to the match detail screen and use manual score entry or reopen the match — both are logged and both need the matching permission. This is exactly why the confirmation screen makes you look at the score one more time.

Is a match won on number of games, or by format?

By the tournament's format. The system uses the exact rule set stamped onto that match, which can differ from a plain game count — for example, team formats count rubbers won and have their own deciding rubber.

What if two referees close the same game?

Nothing breaks. The system only accepts the first close, so the bracket advances exactly once. The other device may see a message that the game has ended — a harmless race, not your mistake.

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