Declaring the tournament's general information
Name, playing dates, venue, registration deadline, the registration switch and the refund window — the things that decide how your tournament appears to players.
Updated 9/27/2026
Manage → Settings → General information. This is the first screen to handle after opening a tournament: it decides where the tournament appears, how long registration stays open, and how long players can still ask for a refund.
Without the «Edit information» permission the screen still opens, but in read-only mode — you can read everything, you just cannot save.
The fields and what they really do
Name
The name players see everywhere — Discover, the schedule, tickets, posters.
Venue
If it is not in the list yet, search by address and the system adds the new venue itself. The tournament's province is taken from this venue.
Start / end date
For a one-day tournament declare the same date twice — when displaying, the system merges them and never prints «29–29 August».
Registration deadline
Leave it blank for no time limit. You can declare both a date and a time.
Accepting registrations
A switch for the register button. Turning it off hides the button — but orders awaiting payment can still be paid.
Refund window (hours)
How many hours before the start date players can still request a refund themselves.
Two ways to close registration — don't mix them up
The «Registration deadline» closes by time, automatically. The «Accepting registrations» switch closes immediately, by hand. Use the switch when a category fills up before the deadline, or when you need to stop urgently to review something.
The refund window counts backwards from the start date
This number is a count of hours before the tournament starts, not a fixed calendar moment. Declaring 48 means players can request a refund themselves until 48 hours before the first ball is played; after that the button disappears from their device.
The consequence to remember: changing the start date changes the refund window too. Postpone the tournament by a week and the refund cut-off moves with it — you do not have to edit this number.
The «Introduction» box can be locked
If the introduction has already been written with formatting (lists, headings, links) the box here locks — editing it through a plain text box would destroy that formatting. To edit it, go to «Content & rules».
Frequently asked questions
The venue is not in the system yet — what do I do?
Type the address into the venue search box — the system adds the new venue from the results itself. Nobody has to approve it first.
Can I change the playing dates after people have registered?
Yes, but send a notification to the approved teams right afterwards. The system does not tell them automatically, and the refund window shifts along with the new date.
If I turn off «Accepting registrations», are orders awaiting payment cancelled?
No. Pending orders can still be paid normally; the switch only blocks NEW people from registering.
The venue is not confirmed yet — what should I declare?
You still have to pick a venue so the tournament has a province. If it really is not settled, choose the expected venue and state clearly in «Content & rules» that the location may change.
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